Professional Communication Skills

MHC Seminars & Webinars 2023

Each part Half-day / 4 hours in person (Seminar) or online (Webinar).

POWER PRESENTER

Part 1

Essentials

  • How to wow the audience
  • Find your authentic style
  • Making eye contact
  • Dynamic posture
  • Non-verbal expressions
  • Breathing techniques
  • Engaging your audience
  • Hand gestures
Part 2

Structure

  • Get audience’s attention
  • What are the benefits?
  • Presenter credibility
  • Signposting for direction
  • What’s the key message?
  • Pathos, ethos and logos
  • Winning hearts
  • Winning minds
Part 3

Presenting Online

  • Breakout rooms
  • Using the webcam
  • Hand gestures online
  • Online tools (e.g. Menti)
  • Audio and lighting set-up
  • Slide Design
  • Gestalt design principles
  • The rule of thirds
Part 3

Presenting Online

  • Breakout rooms
  • Using the webcam
  • Hand gestures online
  • Online tools (e.g. Menti)
  • Audio and lighting set-up
  • Slide Design
  • Gestalt design principles
  • The rule of thirds

ADVANCED POWER PRESENTER

Part 1

Storytelling

  • Intercultural audiences
  • Influential language
  • Handling questions
  • Executive summaries
  • Adding emotion
  • Being persuasive
  • Explaining simply
  • Using visual language
Part 2

Performance

  • Video analysis
  • Pausing for effect
  • Voice intonation
  • Language that resonates
  • Getting to the point
  • Knowing your message
  • Making it about people
  • Contrasting arguments

IMPACT
WRITING

  • Keep writing short
  • Use dynamic verbs
  • Simple, efficient writing
  • Good writing style
  • Assertive language
  • Email structure
  • Formatting your writing
  • Connect with readers
  • Diplomatic language

INFLUENCE & PERSUASION

  • Personalities
  • Six persuasion principles
  • Communication styles
  • Three types of power
  • Flexible communication
  • Strengths & weaknesses
  • Adapting your writing
  • Reading your counterpart
  • Dynamic profile analysis

ZEN MASTER NEGOTIATING

  • Creating added value
  • Focussing on strengths
  • Negotiate from weakness
  • Handling conflict
  • Building trust & goodwill
  • Defusing anger & tension
  • Empathetic language
  • Non-verbal gestures
  • Preparing a negotiation

TRAIN
THE TRAINER

  • The power of the name
  • Experiential learning
  • Engaging your group
  • Personal training styles
  • Learning approaches
  • Interacting with group
  • Socratic questioning
  • Online tools (e.g. miro)
  • Training online

PDF Overview: MHC Seminars & Webinars 2023 - Professional Communication Skills.pdf

Email or call us for further details: office@mhc-training.com / +43 650 7485 160/161